Your photographer sent you a link. That is everything you need — there is no account to create, no password to invent, and nothing to install. The link works on a phone, a tablet or a computer.
Open the gallery
Select the link. If your photographer protected the gallery, you will see a lock screen: enter the gallery password they gave you and select View gallery.
If the password does not work, check it with your photographer. Only they can reset it — Fotarie support cannot let you into someone else’s gallery.
Look around
Photos may be grouped into sets — the tabs near the top, such as “Ceremony” or “Portraits”. Select any photo to open it larger, then use the arrows to move through the gallery.
Download one photo
- Select the photo to open it.
- Select the download icon. The small badge shows the quality it will save — Web size by default.
- Select the badge (with the chevron) to switch to Original for the full-quality file, or back to Web size for a smaller file that is quicker to send. Your last choice is remembered.
Download everything
Select the download icon in the toolbar above the photos to get the whole gallery as a single ZIP file. When both qualities are offered, choose Web size or Original from the menu. Large galleries take a little while to prepare, so leave the tab open until it starts.
On a phone, a large ZIP can be awkward to open. If you only need a few photos, downloading them one at a time is usually easier.
Play or download a film
- Find Films above the photos and select the play button on a film.
- Use the player controls to watch it. Select Close video preview when you are done.
- If your photographer allows downloads, select Download MP4 in the player to save it. If the MP4 is still processing, try again later.
A film download uses the same Download PIN and download allowance as the photos. If Download MP4 is not shown, the photographer has disabled downloads. If the download is unavailable, its MP4 may still be processing; ask the photographer if it continues.
If you are asked for a PIN
Some photographers let you browse freely but ask for a Download PIN before anything can be saved. Enter the PIN they gave you and select Continue. It is not the same as the gallery password.
If downloads have run out
Your photographer can cap how many downloads a gallery allows. If you see that no downloads remain, ask them to raise the limit.
And if the gallery says it is unavailable, it has most likely expired. Ask your photographer to reopen it.